1. Introduction
Welcome to WindVoy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered trip planning application.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, profile photo, and authentication credentials
- Trip Information: Destination, travel dates, preferences, budgets, activities, dining preferences, and accommodations
- Payment Information: Payment card details, billing address (processed securely through Stripe, our payment processor)
- User Content: Photos, comments, messages, and other content you upload or share
- Communication Data: Messages with our support team or other users (if using collaboration features)
2.2 Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, features used, time spent on the service, search queries
- Location Data: Approximate location based on IP address, and precise location if you grant permission
- Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to enhance your experience
2.3 Anonymous User Data
If you use our service without creating an account, we collect limited information including session tokens, trip data, and usage analytics to provide basic functionality.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: Generate personalized trip itineraries using AI, provide weather forecasts, travel alerts, and accommodation suggestions
- Account Management: Create and manage your account, authenticate users, enable collaboration features
- Payment Processing: Process subscription payments and manage billing (handled securely by Stripe)
- Personalization: Tailor trip recommendations based on your preferences and past trips
- Communication: Send service updates, promotional offers, and respond to inquiries
- Analytics: Understand usage patterns, improve our service, develop new features
- Security: Detect and prevent fraud, abuse, and security incidents
- Legal Compliance: Comply with legal obligations and enforce our terms of service
4. AI and Third-Party Services
4.1 Google Gemini AI
We use Google's Gemini AI to generate trip itineraries, suggestions, and travel insights. Your trip preferences and queries are sent to Google's servers for processing. Google's use of this data is governed by their privacy policy and terms of service.
4.2 Firebase Services
We use Google Firebase for authentication, data storage, and hosting. Firebase may collect certain analytics and usage data as described in Google's privacy policy.
4.3 Polar Payment Processing
Payment information is processed by Polar. We do not store your full credit card information on our servers. Polar's privacy policy governs their use of your payment data.
4.4 Mapping and Location Services
We use Google Maps and Mapbox for geocoding, place search, and map display. These services may collect location data and usage information.
4.5 Weather Services
We use third-party weather APIs to provide weather forecasts for your destinations.
5. Affiliate Relationships and Advertising
We participate in affiliate programs with hotel booking sites, tour operators, and other travel service providers. When you click on affiliate links or book services through our platform, we may receive a commission. This does not affect the price you pay.
Affiliate Partners: We may share anonymized or aggregated data with our affiliate partners to improve recommendations and measure the effectiveness of our referrals. We do not share your personal information with affiliate partners without your consent.
Advertising: We may display personalized advertisements based on your trip preferences and browsing behavior. You can opt out of personalized advertising through your account settings.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Your Consent: When you explicitly authorize us to share your information
- Collaboration Features: When you share trips with collaborators or make trips public
- Service Providers: With third-party vendors who perform services on our behalf (AI processing, payment processing, analytics, hosting)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: To comply with laws, regulations, court orders, or government requests
- Protection: To protect our rights, property, safety, or that of our users
- Affiliate Partners: Anonymized or aggregated data with booking and tour service partners
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Active Accounts: Data is retained while your account is active
- Trip Data: Stored until you delete the trip or your account
- Cached Data: Stored locally on your device and periodically synchronized
- Deleted Accounts: Data is deleted within 30 days of account deletion, except where required for legal compliance
- Payment Records: Retained as required by tax and accounting regulations
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication using Firebase Authentication
- Regular security audits and monitoring
- Access controls and authentication requirements
- Secure payment processing through PCI-compliant providers
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal obligations)
- Export: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications
- Withdraw Consent: Withdraw consent for data processing where applicable
- Object: Object to certain types of data processing
To exercise these rights, please contact us using the information in Section 13.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your data is protected in accordance with this privacy policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or seek your consent where required by law.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
14. Cookie Policy
We use cookies and similar tracking technologies to improve your experience. We categorize cookies into the following types:
- Necessary Cookies: Required for authentication, security, and basic functionality. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our website through anonymous usage statistics
- Marketing Cookies: Used to deliver personalized advertisements and measure campaign effectiveness
- Preference Cookies: Remember your settings like language, theme, and region preferences
Managing Cookie Preferences
You have full control over your cookie preferences. You can:
Note: Disabling certain cookies may limit some functionality of our website. Necessary cookies cannot be disabled as they are essential for the site to work properly.